Search giant Google has finally launched Google Plus Business Pages. So Google is now officially in the social space for businesses. How many of you out there are planning to engage with your customers and prospects on this new business platform. Not a huge number is my guess. Read More

I know I keep banging on about the growing importance of mobile in the eCommerce space but I’ve just read a post on the Econsultancy blog which offers further clear evidence of this. Let’s look at some numbers for eBay for global sales via a mobile device: Read More

More than one in ten (10.4%) of online sales are made via click and collect, according to the IMRG Quarterly Benchmarking Index for Q3 2011. This is the process where consumers purchase via an eCommerce website and opt to collect instore as their delivery option. This compares to 7.4% in the second quarter. Read More

QR Code news stories continue to emerge from consumer brands. The latest announcement comes from footwear retailer Clarks who are planning to put QR codes in all of its shop windows next year. This follows the launch of its mobile eCommerce site in November. Read More

Unless you've been living in a cave these last few days you've probably heard or or read some news stories about a report on the state of Britain's High streets by retail expert Mary Portas. I confess to not having read the full report yet but I've read the commentaries and Ms Portas' article in the Daily Telegraph. Read More