Entries in twitter (2)

  • 2012 - The Year of Social Customer Service?

    Monday, Jan 09, 2012

    A recent article posted on the Econsultancy blog projects 2012 as the year that social customer service comes of age. They see a number of developments: Read More

    social media, twitter, facebook, customer service

  • Missguided is anything but misguided

    Wednesday, Feb 08, 2012

    Online fashion retailer Missguided.com has just posted some pretty good results for 2011. Sales of £14.7 million, which represents a 380% increase on the previous year. Not bad in the current retail climate. Read More

    website conversion, website design, website usability
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