Entries in word of mouth (5)
  • Pass It On

    Wednesday, Aug 25, 2010

    In ‘The Tipping Point’, Malcolm Gladwell lists 3 people involved in starting an epidemic. Mavens, connectors, and salesmen. Social media and its introduction of so many communications channels have made the dissemination of information so much faster and more tangible then ever before. Read More

  • Buzz On

    Tuesday, Sep 07, 2010

    “What happens when millions armed with cameras, cell phones, and laptops share their lives on Facebook, blogs, Twitter, MySpace and YouTube? People have more opportunities to observe and listen to each other… A big part of word of mouth is small-talk buzz- conversations about products that are simply part of our everyday interactions.” (Emanuel Rosen, Buzz)   Read More

  • Bringing the Offline Customer Experience to Online Retail

    Tuesday, Jan 25, 2011

    It is no secret that major brands around the world are venturing into the realm of online retail. Everyday another high street shop is launching an ecommerce site, and web developers are aggressively looking for new ways to improve the online shopping experience. In last week’s (Jan 15/16) Weekend FT, there was an article discussing the benefits of (AR) Augmented Reality- an interactive video technology, which is “set to transform the consumer experience”. Read More

  • Reacting to the Changing Consumer

    Tuesday, Jul 12, 2011

    The speed at which technology is evolving has many people convinced that it is businesses that are making it all happen. They are responding to digital agencies who know new techniques and business-growth strategies that they themselves are unfamiliar with. Businesses want to reinvent their products and offering, market themselves in new, innovative ways and use technology to be more efficient and profitable. Read More

  • Are Social Buying Sites like Groupon Hurting Businesses in the Long Run?

    Tuesday, Jul 26, 2011

    Francois Gossieaux, Co-founder and Partner of Human 1.0 wrote a detailed article yesterday as to why social buying sites are actually hurting businesses in the long run. Read More

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